Shipping & payment
What happens after you submit a clinic order request.
Requested delivery service
Choose Standard or Overnight when submitting a request. These selections are subject to Nexa’s confirmation of availability, route, carrier, and charges. An Overnight selection is not a guaranteed dispatch or arrival date.
Payment coordination
No payment is collected when you submit an order request. Nexa confirms final pricing, shipping, taxes, and payment arrangements directly. Card authorization and any secure card setup are separate from submitting a request; never enter card numbers in order notes or email.
Tracking and delivery details
Check My orders for the status recorded by Nexa. Tracking appears when the team adds it to your order. Verify your delivery address before submitting and contact Nexa promptly if it needs to change.
Shipping rewards
Eligible registered clinics can request a shipping benefit using available reward points. Nexa confirms eligibility before dispatch. See the portal’s Rewards page for the applicable points and delivery conditions.
Contact Nexa
Email nexapeptidesresearch@gmail.com or text (941) 245-9704. Include your order reference if applicable.
Portal support